J at School Policies
Payments are charged in 10 equal installments. Payments are due on the 1st of the month for the current month and can be paid with post dated checks or auto charge on a credit card. Cash payments will only be accepted in person at a JCC office. The first month’s payment is due at the time of registration as deposit for the program. Full tuition is due by June 1, 2020. Written notice must be given 30 days prior to cancellation. Participants are responsible for the entire 30 days if less than 30 days notice is given.
Any medications, special needs, or medical information must be submitted in writing at the time of registration. In the event J at School determines that enrollment or continued participation in J at School is not appropriate, J at School reserves the right to discontinue services. In such a circumstance, any unused portion of service fees paid will be refunded. J at School reserves the right to cancel the enrollment of an individual for reasons not limited to the following: not observing rules of the J at School outlined in the code of conduct; if a child has special needs that cannot be met by current staffing; physical or verbal abuse of staff or children; non-payment of fees.
JCC Chicago Policies
For your convenience, JCC Chicago (JCC) accepts cash, checks, American Express, Visa, MasterCard, Discover, and electronic bank draft. Registrations are not complete until program fees or deposits are made. Prior to processing registration for any JCC activity, accounts are reviewed for outstanding balances. Registration cannot be processed until past-due balances are reconciled.
Fees for classes and programs must be paid in full 30 days prior to the start of the class/program or at the time of registration whichever is later. If you register after the program start date, payment is due in full at time of registration. Payment plans are available for long-term programming such as J at School.
Cancellation and Refunds
Short term program fees are non-transferable and non-refundable within 24 hours of program start date. Refunds or credits are not given for illness, vacation or temporary childcare arrangements. JCC reserves the right to cancel a program due to insufficient enrollment. If JCC cancels a program, a full refund will be issued. If a program or class is canceled, JCC will either institute a make-up session or issue credit. JCC reserves the right to substitute qualified staff, whenever necessary, to ensure the class or program’s success. Refunds are not granted for staff changes.
For long-term programming such as J at School, refunds will be given with 30 day written notice prior to program start date. All program fees will be withheld if cancelation occurs within 30 days of program start date.
Changes may be subject to a $25 processing fee.
If you are awaiting a refund, please do not dispute the charge with your card holder. Payments that are disputed in error will incur a $50 fee assessed on your account.
All payment plans require an automatic scheduled payment by credit card or bank draft. You may pay your balance with any form of payment prior to the scheduled payment date.
Fee assistance consideration is available for J at School to families demonstrating need. All requests for fee assistance are on a first come, first served basis and are handled confidentially. Standard program fees apply until scholarship award has been confirmed.
All returned checks, bank drafts, and credit cards will incur a $20 fee assessed on your account.
Fees can be prorated for participant absence from a scheduled program with doctor’s written orders provided to the JCC. JCC will provide a prorated program credit for the remainder of the program. If a participant wishes to continue a class after a hiatus described above, they may receive a prorated credit for the time missed.
Long term programming prorates per the week.
When space is available, some classes and programs may be prorated for late starts. Please contact Customer Solutions to determine whether a proration is possible.
Code of Conduct
JCC offers a friendly and comfortable environment for all. Inappropriate language and/or conduct will not be tolerated. We reserve the right to remove from the premises any individual acting in an inappropriate manner and further reserve the right to cancel the membership of any such individual.
JCC reserves the right to cancel the enrollment of an individual for reasons not limited to the following: not observing the rules as outlined on our website, in the waiver; if a child has special needs that cannot adequately be met with current staffing; physical or verbal abuse of staff or children by adult or child; or non-payment of fees.
- What personally identifiable information of yours is collected through the site
- Who collects such information
- How such information is used
- With whom your information may be shared
- What choices you have regarding collection, use, and distribution of your information
- What kind of security procedures are in place to protect the loss, misuse, or alteration of information under our control
- How you can correct any inaccuracies in your information
What Information We Collect and How We Use That Information
Our registration forms require users to give us contact information that may include name, e-mail address, format preference (HTML vs. text), address, interests, and similar information.
JCC Chicago does not and will not sell, trade or share a donor’s personal information with any other agency or entity. This policy applies to all information received by JCC Chicago, both online and offline, on any Platform (“Platform”, includes the JCC Chicago website and mobile applications), as well as any electronic, written, or oral communications. All donors are listed in our annual report unless anonymity is requested.
Internet Protocol Address
We collect an IP address from all visitors to our site. An IP address is a number that is automatically assigned to your computer when you use the Internet. We use IP addresses to help diagnose problems with our server, administer our site, analyze trends, track users’ movement, gather broad demographic information for aggregate use in order for us to improve the site, and deliver customized, personalized content. IP addresses are not linked to personally identifiable information.
Use of “Cookies”
Information from the cookies is used to gauge page popularity, analyze traffic patterns on our site and guide development of other improvements to our site. JCC Chicago never gives away information about our users. If you choose to e-mail us and provide personally identifiable information about yourself, JCC Chicago will use this information only to respond to your inquiry. JCC Chicago will not sell, rent or otherwise disclose that information to third parties unless such disclosure is necessary for the purposes set forth in this Policy, by law or a policy or notice contained or associated with a specific JCC Chicago product or service.
JCC Chicago may use analytics data and the DoubleClick cookie to serve ads based on a user’s prior visits to our website. Site visitors may opt out of the DoubleClick cookie by visiting the Google advertising opt-out page or they may opt out of Google Analytics by visiting the Google Analytics opt-out page.
Google has additional information available about their Remarketing Privacy Guidelines, Policies, and Restrictions.
All information provided to Jewish Community Centers of Chicago is transmitted using SSL (Secure Socket Layer) encryption. SSL is a proven coding system that lets your browser automatically encrypt, or scramble, data before you send it to us. We also protect account information by placing it on a secure portion of our site that is accessible only by certain qualified employees of Jewish Community Centers of Chicago. Unfortunately, no data transmission over the Internet is 100% secure. While we strive to protect your information, we cannot ensure or warrant the security of such information.
Our site contains links to other websites. Please note that when you click on one of these links, you are entering another website for which Jewish Community Centers of Chicago has no responsibility. We encourage you to read the privacy statements on all such sites as their policies may be different than ours.
Contacting the Website
Jewish Community Centers of Chicago
300 Revere Drive
Northbrook, IL 60062
You can also send an e-mail to: firstname.lastname@example.org
JCC may videotape or photograph participants enrolled in programs, classes, and events or while enjoying JCC facilities. These photographs are for JCC publications, flyers, publicity efforts, brochures, web use, other electronic communications or video usage. All photos and videos are for JCC use and become the sole property of JCC. Please contact the Program Director for photographic exclusions for your child.
Insurance and Medical Information
JCC does not provide medical insurance coverage for accidents or injuries that occur while attending or participating in any activity at, or sponsored by, JCC. Some programs require that the JCC maintains participant medical information and treatment authorization forms on file. We respect the privacy of our participants and maintain confidentiality.